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With access to the world’s greatest musical entertainment, state-of-the-art lighting and sound, custom menus and mixology, our talented staff handles every detail, so you don’t have to. Accommodating up to 18,000 guests, and located 10 miles from the Convention Center and 15 miles from the airport, this unique venue will exceed expectations. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please go to First Aid and our medical staff will assist you.
Upgrades
If the camera lens zooms out of the camera more than 1 inch- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in. Any tickets/passes being provided directly to you from the tour or other promotional company will be available for pickup at the Box Office on day of the concert, by later afternoon. This included Meet and Greet passes, Backstage passes, Press passes, VIP/Seat tickets, etc. If your tickets/passes are not in the Box Office, it is your responsibility to confirm with your point-of-contact where the tickets/passes can be located. Staff will not contact any member of the tour for you.
Do you allow camping or overnight parking?
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For fans that wish to use cash, Cash to Card conversion will be available at the upsell tent, located in both the North and South concession plazas. INF Wilmer Difo was placed on Charlotte’s Development List today. He was signed by the Chicago White Sox organization and assigned to Charlotte on April 13.
What if there is bad weather the day of my show?
PNC Music Pavilion strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know. Due to event and local traffic, please expect delays and give yourself plenty of time to arrive to PNC Music Pavilion.
Green Day
However, in the event of severe weather we will keep our fans notified via our social media pages. Cancellations will only occur in the event of severe weather, artist cancellation, or circumstances beyond control. In the event of a cancellation we will notify fans and any information about a potential rescheduled date will be made available.
How can I upgrade my experience?
This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted and must be empty upon entry. Complimentary water fill stations are located at Guest Services inside Gate 2.
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Guts World Tour With special guest Chappell Roan
All main concession stands take Visa, MasterCard, Discover and American Express. That means your mobile device will be used to gain access to the event. Police seized the vehicle and weapons along with more than five pounds of marijuana, 62 grams of suspected mushrooms and drug paraphernalia during a traffic stop along North Graham Street.
Season Ticketing sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit. Fill out the form on our Season Tickets tab to be contacted by someone from our team. When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. If you have a medical reason for not wanting to be searched via metal detectors, please contact a supervisor and a pat-down search can be provided.
Cage The Elephant: Neon Pill Tour
Motorcycles can park on the Motorcycle Pad, located near Pavilion Blvd in front of the box office. There is also a bike rack located at the Motorcycle Pad. Additionally, we have no-bag lanes located at each gate.
Lawn Chairs are available to rent, subject to availability. Keep an eye on our website and social media handles, as guidelines are subject to change. INF Zach Remillard was added to Charlotte’s active roster today.
Merchandise will be available for all concerts at our Concert Gear booths located on both main plazas. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand.
There are a total of 4 entrance gates to the facility. Gates 2 and 3 are available for use regardless of the ticket type. There is 1 Fast Lane Gate located adjacent to Gate 2. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located at Gate 1.
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